Legal Document

4999db Terms and Conditions

Please read these terms carefully before using the 4999db platform. By accessing the site, you are considered to have accepted all of these terms.

Last Updated: January 2026

1. Introduction and Scope

The following terms and conditions apply to the use of the 4999db website and all its services.

Important Notice: These terms and conditions constitute a legal agreement. By registering or using the platform, you automatically give your consent to be bound by these terms. If you do not agree with these terms, please do not use the site.

Introduction and Definitions

4999db (hereinafter referred to as the "Platform", "we", or "us") is an online betting and casino service operated for the Bangladesh market. This terms and conditions document forms the core basis of the agreement between the Platform and the user.

  • "User" — any person who has registered an account on 4999db or is using the Platform.
  • "Services" — all gaming, betting, and other features available on the 4999db website.
  • "Account" — a personal user profile created through registration.
  • "Funds" — money deposited into a user's account.

The Platform reserves the right to modify these terms at any time. Continued use of the site after any changes will be taken as consent to the new terms. It is therefore recommended that you check this page regularly.

2. Account Registration and Eligibility

To open an account on 4999db, the following conditions must be met.

Registration Eligibility

  • The user must be at least 21 years of age or older.
  • Each individual may open only one account.
  • All information provided at the time of registration must be truthful, accurate, and complete.
  • Creating or operating multiple accounts is strictly prohibited.
  • Accounts may not be transferred to third parties.

Account Security

  • The user is responsible for maintaining the confidentiality of their login credentials.
  • It is recommended to change your password regularly.
  • If unauthorised access is suspected, the support team must be notified immediately.
  • The user is solely responsible for all activity carried out through their account.
  • The Platform reserves the right to suspend any account in the event of suspicious activity.

Identity Verification (KYC)

4999db follows an identity verification process to ensure a safe and reliable platform. We may request identity documents at the time of a withdrawal request or at any stage. Failure to provide the required documents in a timely manner may delay the withdrawal process.

  • A copy of a National Identity Card (NID) or passport.
  • A recent bank statement or utility bill (for address verification).
  • Proof of ownership of the payment method (where applicable).

3. Deposit and Withdrawal Policy

The policies set by 4999db must be followed when depositing and withdrawing funds.

Deposit Terms

The minimum deposit amount across all payment methods is ৳300.

  • Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer.
  • Deposited funds will be credited to the account only after successful verification.
  • Deposits made through third parties are strictly prohibited.
  • Using the correct reference number at the time of payment is mandatory.
  • If you encounter any issues, please contact us directly via live chat.

Withdrawal Terms

The minimum withdrawal amount is ৳1,000.

  • Withdrawal requests are generally processed within 1 hour.
  • Withdrawals must be made through the same method used for the deposit.
  • Withdrawals will not be approved if bonus wagering requirements have not been met.
  • Withdrawals may be on hold if KYC verification has not been completed.
  • Withdrawals may be reviewed in cases of suspicious activity.
No-fee transactions: 4999db does not charge any platform fees for deposits or withdrawals. However, your payment provider may apply its own charges, which depend on that provider's policies.

4. Bonus and Promotion Terms

All bonuses and promotions at 4999db are subject to specific terms and conditions.

Welcome Bonus Terms

The 4999db welcome bonus is up to 120% on the first deposit, with a maximum of ৳15,000. For example: depositing ৳1,000 gives you a ৳1,200 bonus, making your total balance ৳2,200. Or depositing ৳26,000 gives you a ৳15,000 bonus, making your total balance ৳41,000.

  • A 15x wagering requirement must be met before the bonus can be withdrawn.
  • A time limit may apply for completing the wagering requirement.
  • Each user is eligible to receive the welcome bonus only once.
  • Any attempt to claim the bonus through multiple accounts will result in account termination.
  • If bonus abuse is proven, the bonus and any associated winnings may be forfeited.

VIP and Cashback Program

4999db has four VIP tiers, each with a weekly cashback benefit:

  • Bronze — up to 0.4% weekly cashback.
  • Silver — up to 0.8% weekly cashback.
  • Gold — up to 1.1% weekly cashback.
  • Platinum — up to 1.5% weekly cashback.

Promotion to a VIP tier is at the Platform's discretion. Cashback amounts are credited directly to the account and are withdrawable subject to specified conditions.

General Bonus Policy

  • Any promotion may be changed or cancelled without prior notice.
  • Bonuses apply only in the currency in which the account is operated.
  • If bonus funds are mixed with real funds, withdrawals will be restricted until the bonus conditions are met.
  • The Platform reserves the right to exclude any user from a promotion.

5. Gaming and Betting Rules

All gaming activity is conducted under defined rules.

Gaming Policy

  • All game outcomes are determined by a certified Random Number Generator (RNG).
  • If a technical error occurs in a game result, the relevant bet will be voided and funds will be returned.
  • In the event of a disconnection, the outcome of the bet will be determined according to server logs.
  • Using cheating methods or software tools in any game is strictly prohibited.
  • The minimum and maximum bet limits for specific games are displayed in the game lobby.

Sports Betting Policy

  • Betting is available on a range of sports including cricket (BPL, IPL, T20 World Cup), football (FIFA), and kabaddi.
  • If a match is cancelled or postponed, bets will be settled in accordance with the betting rules.
  • Bets associated with match manipulation will be considered void.
  • In live betting, markets may be suspended at any time.
  • In the event of a betting dispute, the Platform's decision is final.

Prohibited Activities

Any of the following activities are strictly prohibited and may result in permanent account termination:

  • Using automated betting software or bots.
  • Collusion or conspiring with other players.
  • Money laundering or illegal financial activity.
  • Abuse of bonus terms (bonus hunting).
  • Hacking or attempting to breach the Platform's systems.
  • Threatening or harassing other users.

6. Privacy and Data Protection

Protecting users' personal information is our top priority.

Data Collection and Use

4999db uses SSL encryption and industry-standard security technology to keep user data protected. We collect only the information necessary to provide services and verify identity.

  • Personal information is never sold to third parties.
  • Information may be provided to the relevant authorities where required by legal obligation.
  • Cookies and tracking technologies are used to improve service quality.
  • For more details, please read our Privacy Policy page.

Communication and Marketing

At the time of registration, you may give your consent to receive promotional communications from the Platform. This consent may be withdrawn at any time. However, necessary transaction-related messages will always be sent.

7. Responsible Gaming and Self-Exclusion

4999db believes in responsible gaming and helps users build healthy gaming habits.

Please remember: Betting is for entertainment — not as a reliable source of income. Never bet more than you can afford.

Setting Gaming Limits

Users can set the following limits for themselves:

  • Daily / weekly / monthly deposit limits.
  • Setting a loss limit.
  • Session time limits.
  • Temporary break or self-exclusion.

Self-Exclusion Policy

If you feel that your gambling habits are getting out of control, please contact our 24/7 live chat immediately. We can provide you with a temporary or permanent self-exclusion option. During self-exclusion, access to the account will be completely blocked.

Minor Protection

21+  4999db is for users aged 21 and above only. We are committed to keeping minors away from gaming. If you suspect that a minor is using the Platform, please notify our support team immediately. The relevant account will be closed without delay and funds will be forfeited.

For more details, please visit our Responsible Gaming page.

8. Limitation of Liability and Dispute Resolution

The platform's limitation of liability and dispute resolution process are described here.

Limitation of Liability

  • The platform is not responsible for technical errors or unexpected outages.
  • The platform is not liable for any loss caused by internet connection issues.
  • We are not responsible for errors in third-party software or payment gateways.
  • The platform is not liable for any loss to an account resulting from user negligence.

Dispute Resolution

For any dispute, please follow the steps below:

  1. First, report the matter to our 24/7 live chat.
  2. The support team will review the matter within 48 hours.
  3. For resolution, detailed information can be sent by email: [email protected]
  4. The platform's decision is final and binding.

Applicable Law

These terms and conditions are governed by the applicable laws of Bangladesh. Users are responsible for complying with the laws of their own country. Residents of countries where online gaming is prohibited or restricted bear the responsibility of checking local laws before using 4999db.

9. Service Changes & Account Closure

Policy regarding platform changes and account termination.

Right to Change Services

4999db reserves the right to make any of the following changes:

  • Adding or removing games from the library.
  • Changing betting limits.
  • Changing or cancelling promotions and bonus offers.
  • Temporarily suspending service for technical maintenance.
  • Updating these terms and conditions.

Reasons for Account Closure

An account may be suspended or permanently closed for any of the following reasons:

  • Violation of these terms and conditions.
  • Providing false information.
  • Attempting fraud or cheating.
  • Being underage.
  • At the user's own request.
Funds upon account closure: If an account is closed without a terms violation, the valid funds remaining in the balance will be returned. In the case of a terms violation, funds may be forfeited.

10. Related Policies & Contact

Other policies related to these terms and conditions, and our contact information.

Privacy Policy

Please read the Privacy Policy page for detailed information on our data collection, storage, and use.

Read Privacy Policy

Responsible Gaming

Visit the Responsible Gaming page to keep your gaming habits in check and find support.

Responsible Gaming

FAQ

Visit our FAQ page to find answers to common questions.

View FAQ

Contact Us

If you have any questions about these terms and conditions, please contact us. Our support team is available 24/7 to assist in Bengali.

  • Live Chat: Get instant support through the live chat button on the website.
  • Email: [email protected]